Speed Dating for Innovators: Share the Wisdom in Silicon Valley

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One of my favorite quotes comes from an “Ask Me Anything” session on Reddit where Bill Nye “the Science Guy” said “Everyone you will ever meet knows something you don’t.” His potent quotable came to mind the moment I saw … Continue reading

The Good in Bad Customer Reviews

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EveryonesACritic-cover-cropOnline reviews trump advertising, in-store advice and friends when it comes to researching gadgets on Amazon.com, contractors on Angie’s List, getaways on TripAdvisor and finding out why Yelpers think that “hot” new restaurant is a flash in the pan. No matter where you look these days, #EveryonesACritic. New York Times bestselling author and online consumer behavior expert Bill Tancer says feedback on these sites is fertile ground for learning how to keep and win customers. Continue reading